Picture: Apple
The Swedish car manufacturer has 1,500 service specialists Apple Apple Equipped Watches and iPhones. The group wishes to enhance interaction with consumers and accelerate repair work.
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Shopping on clever gadgets VOLVO VOLVO service app. Workers need to get crucial order details. You will be informed when a client gets to the workshop. The app shows their name, extra pertinent info and vehicle information.
Top 500 Company Profile for VOLVO
During the repair work, mechanics have access to info by means of the smartwatch and can call the consumer straight when they are ended up. It can likewise be utilized to set up and make follow-up calls.
Volvo wishes to be less depending on paper and hardware. This includes a great deal of effort, for instance if workers need to be trained. It took the brand-new coworkers approximately 6 months to master the 15 various computer system systems the car manufacturer had actually been utilizing up until now.
To do their task well, mechanics needed to be mobile for about 40% of their working hours and frequently rotated in between the workshop, the storage facility and conferences with clients. Needing to go to a PC each time to discover info consistently disrupted the workflow.
According to Volvo, the relocation from workplace to smart device smart device and portable portable has actually worked out up until now. 4 out of 5 staff members utilizing the brand-new hardware have better clients than in the past. The business sees nearly a 3rd more follow-up calls and e-mails after the workshop check out. On the other hand, paper impressions have actually been decreased by 40%.
All for mobile phone on CIO.de
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Volvo|clever gadgets
Industry: vehicle cars and truck
utilize case: More effective work of service professionals, much better consumer contact, less paper usage and training time
Some items: iPhone iPhone and apple watch
All for iPhone on CIO.de
finest business in the market vehicle
- Christian Eigler
Christian Eigler has actually been Continental Corporate CIO given that January 2016 and Head of IT at Continental. From January 2012 to December 2015, Eigler was CIO of Continental Automotive. Elisabeth Hoeflich retired after almost 30 years with the business. - Saskia Kohlhaas
Saskia Kohlhaas has actually been Senior Vice President of Information Technology at IAV, the engineering providers for the automobile market, considering that November 2021. - Michael Hilzinger
Michael Hilzinger has actually been CIO at brake professional Knorr-Bremse in Munich given that July2019 He was formerly Group CIO at steel trader Klöckner in Duisburg. - Marcus Bentele
Markus Bentele has actually been Vice President Information Technology (VP)/ Group CIO at automobile provider Mahle International GmbH in Stuttgart considering that January2017 Prior to that, Bentele was Corporate CIO of Rheinmetall AG. - Christian Lei
Christian Ley has actually headed the Brose Group’s info systems department given that2006 In this function, he is accountable for the growth of IT options within the structure of the business’s technique. Ley began in 1995 as a Business Administration (FH) graduate as an intern with the Brose Group, then moved into main application advancement as an information processing planner. In 1999, he took control of the management of the group for the PPS and QM systems, then the management of the main department “logistics application systems”. In this function, he was accountable for various SAP application tasks worldwide till 2006. - Sven Lorenz
Longtime Porsche CIO Sven Lorenz ends up being Group CPO at Volkswagen. At the 2006 IOC of the Year award, Sven Lorenz took 2nd location. - Andre Wehner
On June 1, 2021, André Wehner took control of the position of CIO at MAN Truck & Bus. As IT supervisor, Wehner is accountable for the general IT of the business vehicle maker. This likewise consists of production plants, logistics centers and our own nationwide sales business. His predecessor, Stephan Fingerling, will sign up with Group IT Services GmbH, the IT subsidiary of the Volkswagen Group, as handling director. Prior to signing up with the Munich-based energy vehicle maker, Wehner was CDO at Skoda Auto. In the recently developed position, he has actually been accountable for company advancement and digitization given that 2016. - John Brecht
Jan Brecht has actually been CIO at Daimler considering that November2015 He has actually been CIO of the Adidas Group given that 2009 and has actually likewise been accountable for the worldwide supply chain there considering that fall2014 Brecht understands the Stuttgart vehicle business extremely well, since prior to signing up with the sporting products producer, he operated at Daimler for more than twelve years. Most just recently, from June 2006 to June 2009, he functioned as CIO Americas based in Detroit. From 2003 to 2006, Brecht was accountable for the global details workplace Mercedes Car Group at Daimler, accountable for IT at production websites outside Germany. - Mattias Ulbrich
Mattias Ulbrich has actually been CIO of automobile maker Porsche considering that September 1,2018 Ulbrich took control of obligation for IT in VW Group production. On February 1, 2012, Ulbrich took control of duty for IT (CIO) at Audi AG. - Alexander Buresch
Alexander Buresch has actually been CIO of the Bavarian automobile group because January2020 BMW has actually not yet launched a picture of the supervisor. The financial expert has actually worked for BMW for more than 20 years and was most just recently vice president of method and business preparation. - Jürgen’s Storm
Jürgen Sturm has actually been the brand-new CIO of vehicle provider ZF Friedrichshafen considering that January2015 Sturm holds a doctorate in engineering and originates from BSH Bosch und Siemens Hausgeräte GmbH. Prior to signing up with BSH, in between 1999 and 2003, Sturm was accountable for company, procedures and details systems at Grundig AG. - mike kruger
Maik Krüger will take control of as CIO at Dräxlmaier on April 1. A graduate in service computing, he held IT management positions at BMW for several years. More just recently, he was accountable for the workshop’s IT. - Sebastien Stoll
Sebastian Stoll has actually been CIO and Group Vice President IT of the FEV Group because June 1,2021 He took control of the position from Andreas Engels, who signed up with the Cologne-based compliance start-up Kerberos. Stoll will report to CFO Jürgen Koopsingraven. In addition to the intro of SAP S/4 Hana, Stoll wishes to move IT to the cloud and enhance security. - Thomas Kulpp
Since August 2017, Thomas Külpp has actually been the brand-new CIO of the cars and truck maker Opel Automobile GmbH in Rüsselsheim. Formerly, he was Director of Sales and Marketing at Opel. Külpp studied mechanical engineering at the University of Applied Sciences in Wiesbaden and got an engineering degree. He held different positions at Opel for 27 years. - Ursula Ziwey
Ursula Ziwey has actually been Vice President of Global IT given that 2009 and Head of Information Technology at plant home builder Dürr in Bietigheim, Baden-Württemberg, focusing on the automobile market. Considering that the start of 2011, she has actually likewise been handling the IT subsidiary Dürr IT Service GmbH, which was established at that time. Prior to the procedure engineer took control of IT for the whole group, she was IT supervisor for 10 years at Dürr Systems, which comes from the Paint and Assembly Systems department, which focuses on paint systems for the vehicle market. - Marcus Claesson
Marcus Claesson has actually been CIO Daimler Trucks, Buses & Vans considering that2017 He was formerly CIO at Electrolux AB. Claesson reports to Daimler AG CIO Jan Brecht. - Frank Loydl
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Uwe Kühne has actually been CIO at GF Casting Solutions, a department of Georg Fischer Corporation, given that2017 He began as a system expert at Georg Fischer Automobilguss GmbH in 2004 and was accountable for offering main IT facilities services as Head of functional IT services at GF Automotive till completion of2016 On his program are the tactical adjustment of the main IT company, the preparation of SAP S4/HANA, the moving of the main IT services to the cloud and the connection in between classical IT and automation domains (” i4.0″). GF Casting Solutions is among 3 departments of Georg Fischer AG, a public business headquartered in Schaffhausen, Switzerland. The commercial business established in 1802 runs 131 business in 33 nations, consisting of 51 production websites. - Tommy Andreasen
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Bernd Süssmann has actually been Head of Corporate IT at SAS Automotive in Karlsruhe, a joint endeavor in between Continental and Faurecia, because September2018 He has general obligation for IT there, handles 80 workers and reports to the CFO of the business, Ekkehard Klautke. - Bernard Pluhatsch
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